Please note that the individuals can only exchange a product within 5 days of receiving it. Any item is eligible for an exchange/return except bralettes, bodysuits and accessories (including gloves) considering hygiene.
Exchanges (subject to availability) will be granted within 5 days of the merchandise being received by the brand in perfect selling condition, unworn and with tags being attached and undamaged.
Contact us at “contact@valtta.com” for further information.
If your order is prepaid for, the production procedure shall take up to 2-4 working days, depending on the fabric availability/customization requirements and the delivery shall be dependent keeping in note the weather conditions/location of delivery.
If you have opted for cash on delivery, the production procedure shall take up to 5-6 working days, depending on the availability of the fabric/ the requirement for customization and the delivery shall be dependent keeping in note the weather conditions/location of delivery.
In case of any queries regarding exchange, damaged product, or size alterations you can always contact us at
• Email – “contact@valtta.com”
• Instagram – Valttaa
• WhatsApp- 885605908
After returning the goods to the brand in the same condition as they were sent in- unworn, and inclusive of all tags, the client will be offered the opportunity of exchanging the primeval product with a newer one which falls within the monetary range for swapped products or can redeem the store credits. The brand does not offer refund or exchange on bralettes, bodysuits, and gloves while keeping hygiene in note.
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